/* Innovate CRM — modern light, data-forward design system. Navy ink, gold accent, cool neutrals. */
:root {
  /* neutrals (cool-navy biased, chosen) */
  --canvas:      #F6F8FB;
  --bg:          #F6F8FB;
  --surface-2:   #FBFCFE;
  --card:        #FFFFFF;
  --ink:         #0F2740;
  --ink-2:       #33475F;
  --muted:       #6B7B8F;
  --faint:       #9DAAB9;
  --line:        #E7ECF2;
  --line-2:      #EFF3F8;
  /* brand */
  --navy:        #0F2740;
  --navy-700:    #1D4266;
  --navy-800:    #143352;
  --gold:        #B98A2E;
  --gold-bright: #D4A538;
  --gold-soft:   #F8F0DD;
  --amber:       #B98A2E;   /* accent alias (buttons, focus) */
  --amber-dark:  #9E7526;
  --amber-soft:  #F8F0DD;
  /* semantic */
  --green:       #12885E; --green-soft: #E5F5ED;
  --red:         #D33F36; --red-soft:   #FBEBE9;
  --blue:        #2C6BB3; --blue-soft:  #E9F1FA;
  --warn:        #C98416; --warn-soft:  #FBEFD8;
  /* system */
  --radius:      12px;
  --radius-sm:   9px;
  --shadow:      0 1px 2px rgba(15,39,64,.05);
  --shadow-lg:   0 10px 28px rgba(15,39,64,.09);
  --sidebar-w:   232px;
  --mono: ui-monospace,"SF Mono","Cascadia Code","JetBrains Mono",Menlo,Consolas,monospace;
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;
  color: var(--ink); background: var(--canvas);
  font-size: 14px; line-height: 1.5; -webkit-font-smoothing: antialiased;
}
a { color: var(--blue); text-decoration: none; }
a:hover { text-decoration: underline; }
h1,h2,h3,h4 { color: var(--ink); margin: 0 0 .4em; font-weight: 660; letter-spacing: -.01em; }
.num, .mono, .amt, .stat .value, .board .col-head .v, .deal-card .amt, table.data .num {
  font-variant-numeric: tabular-nums;
}
:focus-visible { outline: 2px solid var(--gold); outline-offset: 2px; }

/* ---------- App shell ---------- */
.app { display: flex; min-height: 100vh; }
.sidebar {
  width: var(--sidebar-w); background: var(--card);
  border-right: 1px solid var(--line);
  position: fixed; top: 0; bottom: 0; left: 0;
  display: flex; flex-direction: column; padding: 18px 14px; z-index: 20;
}
.sidebar .brand {
  display: flex; align-items: center; gap: 10px;
  font-size: 15px; font-weight: 680; color: var(--ink);
  padding: 4px 6px 16px; border-bottom: 1px solid var(--line-2); margin-bottom: 12px;
}
.sidebar .brand .mark {
  width: 34px; height: 34px; border-radius: 9px;
  background: var(--navy); display: grid; place-items: center; flex: none;
}
.sidebar .brand .mark img { width: 62%; height: auto; display: block; }
.sidebar .brand small { display:block; font-size: 10px; font-weight: 600; color: var(--faint); letter-spacing:.05em; text-transform: uppercase; margin-top: 1px; }
.nav { display: flex; flex-direction: column; gap: 2px; }
.nav .lbl-group { font-size: 10px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--faint); padding: 12px 10px 5px; }
.nav a {
  display: flex; align-items: center; gap: 11px;
  padding: 9px 11px; border-radius: 9px;
  color: var(--ink-2); font-weight: 520; font-size: 13.5px; text-decoration: none;
}
.nav a .ic { width: 18px; text-align: center; opacity: .8; color: var(--muted); }
.nav a:hover { background: var(--line-2); text-decoration: none; }
.nav a.active { background: var(--gold-soft); color: var(--navy); font-weight: 640; }
.nav a.active .ic { opacity: 1; color: var(--gold); }
.sidebar .foot { margin-top: auto; font-size: 11.5px; color: var(--faint); padding: 12px 8px 0; border-top: 1px solid var(--line-2); }

.main { flex: 1; margin-left: var(--sidebar-w); display: flex; flex-direction: column; min-width: 0; }
.topbar {
  height: 60px; background: var(--card); border-bottom: 1px solid var(--line);
  display: flex; align-items: center; gap: 16px; padding: 0 24px; position: sticky; top: 0; z-index: 10;
}
.topbar .search { flex: 1; max-width: 420px; }
.topbar .search input {
  width: 100%; padding: 9px 13px; border: 1px solid var(--line);
  border-radius: 9px; background: var(--surface-2); font-size: 13.5px; color: var(--ink);
}
.topbar .search input:focus { outline: none; border-color: var(--gold); background: #fff; box-shadow: 0 0 0 3px var(--gold-soft); }
.topbar .spacer, .spacer { flex: 1; }
.topbar .user { display: flex; align-items: center; gap: 10px; }
.topbar .user .who { text-align: right; line-height: 1.2; }
.topbar .user .who b { color: var(--ink); font-size: 13.5px; }
.topbar .user .who span { font-size: 11.5px; color: var(--muted); }
.avatar {
  width: 34px; height: 34px; border-radius: 50%;
  background: var(--navy); color: #fff; font-weight: 640; font-size: 12.5px;
  display: grid; place-items: center; flex: none;
}
.content { padding: 26px; flex: 1; max-width: 1360px; }
.page-head { display: flex; align-items: flex-end; gap: 14px; margin-bottom: 22px; flex-wrap: wrap; }
.page-head h1 { margin: 0; font-size: 24px; font-weight: 680; letter-spacing: -.02em; text-wrap: balance; }
.page-head .sub { color: var(--muted); font-size: 13.5px; }
.page-head .spacer { flex: 1; }

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex; align-items: center; gap: 7px;
  padding: 9px 15px; border-radius: 9px; border: 1px solid transparent;
  font-size: 13.5px; font-weight: 620; cursor: pointer; text-decoration: none;
  background: var(--card); color: var(--ink); line-height: 1; font-family: inherit;
}
.btn:hover { text-decoration: none; }
.btn-primary { background: var(--gold); color: #fff; box-shadow: var(--shadow); }
.btn-primary:hover { background: var(--gold-bright); color: #fff; }
.btn-navy { background: var(--navy); color: #fff; }
.btn-navy:hover { background: var(--navy-800); }
.btn-outline { border-color: var(--line); background: var(--card); color: var(--ink-2); }
.btn-outline:hover { border-color: var(--faint); }
.btn-sm { padding: 6px 11px; font-size: 12.5px; }
.btn-ghost { background: transparent; color: var(--muted); }
.btn-ghost:hover { color: var(--ink); }
.btn-danger { background: var(--red-soft); color: var(--red); }
.btn-danger:hover { background: var(--red); color: #fff; }

/* ---------- Cards & grid ---------- */
.grid { display: grid; gap: 16px; }
.cols-4 { grid-template-columns: repeat(4, 1fr); }
.cols-3 { grid-template-columns: repeat(3, 1fr); }
.cols-2 { grid-template-columns: repeat(2, 1fr); }
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); }
.card .card-head { padding: 15px 18px; border-bottom: 1px solid var(--line-2); display: flex; align-items: center; gap: 10px; }
.card .card-head h3 { margin: 0; font-size: 14px; font-weight: 640; }
.card .card-head .spacer { flex: 1; }
.card .card-head .hint { font-size: 12px; color: var(--faint); }
.card .card-body { padding: 18px; }

/* stat cards */
.stat { padding: 17px 19px; position: relative; overflow: hidden; }
.stat .label { color: var(--muted); font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .05em; }
.stat .value { font-family: var(--mono); font-size: 25px; font-weight: 600; color: var(--ink); margin-top: 8px; letter-spacing: -.02em; line-height: 1; }
.stat .meta { font-size: 12.5px; color: var(--muted); margin-top: 8px; display: flex; align-items: center; gap: 6px; }
.stat.accent { background: linear-gradient(180deg,#fff,#FCF8EF); border-color: #EBD9AE; }
.stat.accent::after { content:""; position:absolute; left:0; top:0; bottom:0; width:3px; background: linear-gradient(var(--gold),var(--gold-bright)); }
.stat.accent .value { color: var(--navy); }
.stat canvas.spark { position: absolute; right: 15px; bottom: 15px; width: 82px; height: 26px; opacity: .9; }
.chartwrap { position: relative; height: 220px; }
.chartwrap canvas { width: 100%; height: 100%; display: block; }
.delta { display: inline-flex; align-items: center; gap: 3px; font-weight: 650; font-size: 11.5px; padding: 2px 7px; border-radius: 6px; }
.delta.up { color: var(--green); background: var(--green-soft); }
.delta.dn { color: var(--red); background: var(--red-soft); }

/* ---------- Tables ---------- */
.table-wrap { overflow-x: auto; }
table.data { width: 100%; border-collapse: collapse; font-size: 13.5px; }
table.data th {
  text-align: left; font-size: 10.5px; text-transform: uppercase; letter-spacing: .05em;
  color: var(--muted); font-weight: 700; padding: 11px 14px; border-bottom: 1px solid var(--line);
  white-space: nowrap;
}
table.data td { padding: 12px 14px; border-bottom: 1px solid var(--line-2); vertical-align: middle; }
table.data tr:last-child td { border-bottom: none; }
table.data tbody tr:hover td { background: var(--surface-2); }
table.data .num { text-align: right; }
.muted { color: var(--muted); }
.small { font-size: 12.5px; }
.nowrap { white-space: nowrap; }

/* ---------- Badges / pills ---------- */
.badge, .stage {
  display: inline-block; padding: 3px 9px; border-radius: 999px;
  font-size: 11px; font-weight: 640; line-height: 1.5; white-space: nowrap;
  background: var(--line-2); color: var(--ink-2);
}
.badge.b-green, .stage.won { background: var(--green-soft); color: var(--green); }
.badge.b-amber { background: var(--warn-soft); color: var(--warn); }
.badge.b-blue  { background: var(--blue-soft);  color: var(--blue); }
.badge.b-red, .stage.lost { background: var(--red-soft); color: var(--red); }
.badge.b-navy  { background: #E6ECF3; color: var(--navy); }
.badge.b-gray  { background: var(--line-2); color: var(--muted); }
.badge.b-gold  { background: var(--gold-soft); color: var(--gold); }
.stage.proposal { background: var(--line-2); color: var(--ink-2); }
.stage.consultation { background: var(--warn-soft); color: var(--warn); }
.stage.study { background: var(--blue-soft); color: var(--blue); }
.stage.delivered { background: var(--green-soft); color: var(--green); }
.stage.strategy_review { background: var(--gold-soft); color: var(--gold); }

/* ---------- Forms ---------- */
form .field { margin-bottom: 15px; }
form label { display: block; font-size: 13px; font-weight: 620; color: var(--ink); margin-bottom: 5px; }
form input[type=text], form input[type=email], form input[type=password],
form input[type=tel], form input[type=number], form input[type=date],
form input[type=datetime-local], form select, form textarea {
  width: 100%; padding: 10px 12px; border: 1px solid var(--line);
  border-radius: 9px; font-size: 14px; font-family: inherit; background: #fff; color: var(--ink);
}
form textarea { min-height: 92px; resize: vertical; }
form input:focus, form select:focus, form textarea:focus { outline: none; border-color: var(--gold); box-shadow: 0 0 0 3px var(--gold-soft); }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 0 18px; }
.form-grid .full { grid-column: 1 / -1; }
.form-actions { display: flex; gap: 10px; padding-top: 6px; }
.inline-form { display: inline; }
.hint { font-size: 12px; color: var(--muted); margin-top: 4px; }

/* ---------- Flash ---------- */
.flash { padding: 12px 15px; border-radius: 9px; margin-bottom: 16px; font-size: 13.5px; font-weight: 520; border: 1px solid transparent; }
.flash.success { background: var(--green-soft); color: var(--green); border-color: #BEE7CF; }
.flash.error { background: var(--red-soft); color: var(--red); border-color: #F4CFCB; }

/* ---------- Pipeline board ---------- */
.board { display: grid; grid-auto-flow: column; grid-auto-columns: 270px; gap: 14px; overflow-x: auto; padding-bottom: 12px; align-items: start; }
.board .col { background: var(--surface-2); border: 1px solid var(--line); border-radius: 11px; display: flex; flex-direction: column; max-height: calc(100vh - 210px); }
.board .col-head { padding: 12px 14px; border-bottom: 1px solid var(--line); position: sticky; top: 0; background: var(--surface-2); border-radius: 11px 11px 0 0; }
.board .col-head .t { font-weight: 660; color: var(--ink); font-size: 13px; display:flex; align-items:center; gap:8px; }
.board .col-head .t .n { background: #fff; border: 1px solid var(--line); color: var(--muted); border-radius: 999px; font-size: 11px; padding: 1px 8px; }
.board .col-head .v { font-size: 12px; color: var(--muted); margin-top: 3px; }
.board .col.won .col-head { box-shadow: inset 0 3px 0 var(--green); }
.board .col.lost .col-head { box-shadow: inset 0 3px 0 var(--red); }
.board .col-body { padding: 10px; overflow-y: auto; display: flex; flex-direction: column; gap: 9px; }
.deal-card { background: #fff; border: 1px solid var(--line); border-radius: 9px; padding: 11px 12px; box-shadow: var(--shadow); display:block; }
.deal-card:hover { box-shadow: var(--shadow-lg); text-decoration: none; border-color: #DBE2EC; }
.deal-card .title { font-weight: 640; color: var(--ink); font-size: 13.5px; line-height: 1.35; }
.deal-card .co { color: var(--muted); font-size: 12px; margin-top: 3px; }
.deal-card .row { display: flex; align-items: center; justify-content: space-between; margin-top: 9px; }
.deal-card .amt { font-family: var(--mono); font-weight: 600; color: var(--green); font-size: 13px; }
.board .empty { color: var(--faint); font-size: 12.5px; text-align: center; padding: 14px 6px; }

/* ---------- Detail layouts ---------- */
.detail-grid { display: grid; grid-template-columns: 1.6fr 1fr; gap: 18px; align-items: start; }
.kv { display: grid; grid-template-columns: 140px 1fr; gap: 9px 12px; font-size: 14px; }
.kv dt { color: var(--muted); font-weight: 600; }
.kv dd { margin: 0; color: var(--ink); }
.timeline { list-style: none; margin: 0; padding: 0; }
.timeline li { padding: 12px 0; border-bottom: 1px solid var(--line-2); display: flex; gap: 12px; }
.timeline li:last-child { border-bottom: none; }
.timeline .tl-ic { width: 30px; height: 30px; border-radius: 8px; background: var(--line-2); display: grid; place-items: center; flex: none; font-size: 13px; }
.timeline .tl-main { flex: 1; min-width: 0; }
.timeline .tl-main .s { font-weight: 620; color: var(--ink); }
.timeline .tl-main .b { color: var(--muted); font-size: 13px; margin-top: 2px; }
.timeline .tl-main .m { color: var(--faint); font-size: 12px; margin-top: 4px; }
.done .s { text-decoration: line-through; color: var(--muted) !important; }

.toolbar { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-bottom: 18px; }
.toolbar form { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.toolbar select, .toolbar input[type=text] { padding: 8px 11px; border: 1px solid var(--line); border-radius: 9px; font-size: 13.5px; background: #fff; }
.toolbar .spacer { flex: 1; }
.seg { display: inline-flex; background: var(--line-2); border-radius: 9px; padding: 3px; gap: 2px; }
.seg a { padding: 6px 13px; font-size: 12.5px; font-weight: 560; color: var(--muted); border-radius: 7px; }
.seg a:hover { text-decoration: none; }
.seg a.active { background: #fff; color: var(--ink); box-shadow: var(--shadow); }

.empty-state { text-align: center; padding: 46px 20px; color: var(--muted); }
.empty-state .big { font-size: 32px; margin-bottom: 8px; opacity: .5; }
.pill-row { display: flex; gap: 6px; flex-wrap: wrap; }

/* ---------- Login ---------- */
.login-wrap { min-height: 100vh; display: grid; place-items: center; background: linear-gradient(150deg, var(--navy) 0%, #0a1c2f 60%, #0d2237 100%); padding: 20px; }
.login-card { background: var(--card); border-radius: 16px; box-shadow: 0 24px 60px rgba(0,0,0,.34); width: 100%; max-width: 404px; padding: 34px 32px; }
.login-card .brand { display: flex; align-items: center; gap: 12px; margin-bottom: 6px; }
.login-card .brand .mark { width: 46px; height: 46px; border-radius: 11px; background: var(--navy); display: grid; place-items: center; }
.brand .mark img { width: 70%; height: auto; display: block; }
.login-card .brand b { font-size: 20px; color: var(--ink); font-weight: 680; letter-spacing: -.01em; }
.login-card .tag { color: var(--muted); font-size: 13px; margin-bottom: 22px; }
.login-card .field { margin-bottom: 15px; }
.login-card .btn { width: 100%; justify-content: center; padding: 12px; font-size: 14px; }
.login-foot { text-align: center; color: var(--faint); font-size: 12px; margin-top: 18px; }

/* ---------- Responsive ---------- */
@media (max-width: 1080px) { .cols-4 { grid-template-columns: repeat(2,1fr); } .detail-grid { grid-template-columns: 1fr; } }
@media (max-width: 860px) {
  .sidebar { width: 66px; }
  .sidebar .brand small, .sidebar .brand span.name, .nav a span.lbl, .nav .lbl-group, .sidebar .foot { display: none; }
  .sidebar .brand { justify-content: center; }
  .nav a { justify-content: center; }
  :root { --sidebar-w: 66px; }
  .cols-3, .cols-2, .form-grid { grid-template-columns: 1fr; }
}
@media (max-width: 620px) { .cols-4 { grid-template-columns: 1fr; } .topbar .search { display: none; } .content { padding: 18px 14px; } }
@media (prefers-reduced-motion: reduce) { * { animation: none !important; transition: none !important; } }

/* Client portal — calm, premium, task-focused */
.portal-body{background:#f5f3ee;color:#162a3d}.portal-header{height:76px;padding:0 max(24px,calc((100vw - 1120px)/2));display:flex;align-items:center;gap:34px;background:#fff;border-bottom:1px solid #e7e2d8;position:sticky;top:0;z-index:20}.portal-brand{display:flex;align-items:center;gap:11px;color:#102a43;font-family:Georgia,serif;font-size:20px;text-decoration:none}.portal-brand:hover{text-decoration:none}.portal-brand small{display:block;font:600 9px/1.2 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;letter-spacing:.15em;text-transform:uppercase;color:#9a7c3c}.portal-logo{width:38px;height:38px;background:#102a43;border-radius:50%;display:grid;place-items:center}.portal-logo img{width:22px}.portal-nav{display:flex;gap:28px;margin-left:auto}.portal-nav a{color:#657482;font-size:13px;font-weight:650;padding:28px 0 25px;border-bottom:3px solid transparent}.portal-nav a:hover,.portal-nav a.active{color:#102a43;text-decoration:none;border-color:#c49a43}.portal-signout{border:1px solid #ddd6c8;background:white;border-radius:99px;padding:7px 13px;color:#66727d;cursor:pointer}.portal-main{width:min(1120px,calc(100% - 40px));margin:0 auto;padding:56px 0 80px}.portal-footer{width:min(1120px,calc(100% - 40px));margin:auto;padding:24px 0 38px;border-top:1px solid #ddd8cd;display:flex;justify-content:space-between;color:#78838d;font-size:12px}.portal-eyebrow{text-transform:uppercase;letter-spacing:.16em;color:#aa8031;font-size:10px;font-weight:750;margin-bottom:8px}.portal-hero,.portal-title{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;padding:20px 0 42px}.portal-hero h1,.portal-title h1{font:500 44px/1.08 Georgia,serif;letter-spacing:-.025em;margin:0;color:#102a43}.portal-hero p,.portal-title p{font-size:16px;color:#687785;max-width:620px;margin:10px 0 0}.portal-summary{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:54px}.portal-summary-card{display:flex;align-items:center;gap:15px;background:#fff;border:1px solid #e4dfd5;border-radius:14px;padding:19px 22px;color:#162a3d;box-shadow:0 5px 18px rgba(16,42,67,.04)}.portal-summary-card:hover{text-decoration:none;border-color:#cfb474}.portal-summary-card.package{background:#112e48;color:white;border-color:#112e48}.portal-summary-card b,.portal-summary-card small{display:block}.portal-summary-card small{opacity:.65;margin-top:2px}.summary-icon{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#c69b45;color:white;font-weight:800}.summary-icon.service{background:#f3ead8;color:#a77b28}.summary-arrow{margin-left:auto;font-size:18px;opacity:.65}.portal-section{margin-top:48px}.portal-section-head{display:flex;align-items:end;justify-content:space-between;margin-bottom:17px}.portal-section h2,.service-request-card h2,.package-item h2,.package-complete h2{font:500 27px/1.2 Georgia,serif;margin:0}.engagement-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:15px}.engagement-card{background:white;border:1px solid #e4dfd5;border-radius:14px;padding:23px}.engagement-status{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#5d756a}.engagement-status i{display:inline-block;width:7px;height:7px;border-radius:50%;background:#38a169;margin-right:7px}.engagement-card h3{font:500 20px Georgia,serif;margin:18px 0 5px}.engagement-card p{color:#7a8690;font-size:12px}.engagement-line{height:3px;background:#ede9e1;margin-top:20px}.engagement-line span{display:block;width:58%;height:100%;background:#c49a43}.portal-empty{padding:28px;background:rgba(255,255,255,.55);border:1px dashed #d8d1c4;border-radius:12px}.portal-empty b,.portal-empty span{display:block}.portal-empty span{color:#7a8690;margin-top:4px}.portal-file-list{background:white;border:1px solid #e4dfd5;border-radius:14px;overflow:hidden}.portal-file-list a{display:flex;align-items:center;gap:14px;padding:15px 18px;color:#162a3d;border-bottom:1px solid #eeeae2}.portal-file-list a:last-child{border:0}.portal-file-list a:hover{text-decoration:none;background:#fbfaf7}.portal-file-list b,.portal-file-list small{display:block}.portal-file-list small{color:#7b8790}.file-glyph{width:38px;height:42px;border-radius:5px;background:#f2eadb;color:#9a7329;font-size:9px;font-weight:800;display:grid;place-items:center}.service-request-card{display:grid;grid-template-columns:.7fr 1.3fr;background:#fff;border:1px solid #e4dfd5;border-radius:18px;overflow:hidden}.service-request-intro{background:#112e48;color:#fff;padding:38px}.service-request-intro>span{font:italic 36px Georgia,serif;color:#d2ad61}.service-request-intro h2{color:white;margin:24px 0 10px}.service-request-intro p{color:#b9c5ce}.service-request-form{padding:38px}.service-history article{display:flex;align-items:center;gap:20px;padding:17px 4px;border-bottom:1px solid #ddd8ce}.service-history article>div{flex:1}.service-history b,.service-history article span{display:block}.service-history article div span{color:#7b8790;font-size:12px}.request-state{padding:5px 10px;border-radius:99px;background:#eeeae2;text-transform:capitalize;font-size:11px}.state-needs_documents{background:#fbefd8;color:#986815}.state-proposal_ready{background:#e5f5ed;color:#12704f}.package-title{border-bottom:1px solid #ddd8ce}.package-score{text-align:center;border-left:1px solid #ddd8ce;padding-left:38px}.package-score b{display:block;font:500 36px Georgia,serif;color:#aa8031}.package-score span{text-transform:uppercase;letter-spacing:.12em;font-size:9px}.package-list{margin-top:28px}.package-item{display:grid;grid-template-columns:54px 1fr 230px;gap:22px;align-items:center;background:#fff;border:1px solid #e4dfd5;border-radius:14px;padding:24px;margin-bottom:12px}.package-number{font:italic 24px Georgia,serif;color:#b89a62}.package-needed{font-size:9px;letter-spacing:.13em;text-transform:uppercase;color:#ad741f;font-weight:800}.package-copy h2{font-size:20px;margin:3px 0}.package-copy p{margin:3px 0;color:#687785}.package-copy small{color:#929aa0}.package-upload label{display:block;border:1px dashed #cfc5b4;border-radius:9px;padding:10px;text-align:center;cursor:pointer;margin-bottom:8px}.package-upload input{position:absolute;opacity:0;width:1px}.package-upload .btn{width:100%;justify-content:center}.package-complete{display:flex;align-items:center;gap:20px;background:#eaf5ef;border:1px solid #cbe4d5;border-radius:14px;padding:26px;margin-top:28px}.package-complete>span{width:48px;height:48px;border-radius:50%;background:#27845d;color:white;display:grid;place-items:center;font-size:22px}.package-complete p{margin:3px 0;color:#557064}.package-admin-list{display:grid;gap:16px}.package-admin-row{display:grid;grid-template-columns:1.2fr 1fr 1.8fr 80px 110px auto;gap:10px;align-items:end}.package-admin-row .field{margin:0}.package-delete{text-align:right;display:block;border-bottom:1px solid var(--line);padding-bottom:14px}.perfect-package-builder{background:var(--bg);padding:16px;border-radius:10px;margin:14px 0}.package-type-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;margin:12px 0}.package-type-grid label{display:flex;gap:8px;background:white;border:1px solid var(--line);border-radius:9px;padding:10px;cursor:pointer}.package-type-grid small{display:block;color:var(--muted);font-weight:400}.admin-service-list{margin-bottom:14px}.admin-service-request{display:flex;align-items:center;gap:12px;padding:10px 0;border-bottom:1px solid var(--line)}
@media(max-width:720px){.portal-header{height:auto;padding:12px 18px;flex-wrap:wrap;gap:10px}.portal-nav{order:3;width:100%;justify-content:space-between;gap:8px}.portal-nav a{padding:8px 0}.portal-main{padding-top:28px}.portal-hero,.portal-title{align-items:flex-start;flex-direction:column}.portal-hero h1,.portal-title h1{font-size:36px}.portal-summary,.engagement-grid{grid-template-columns:1fr}.service-request-card{grid-template-columns:1fr}.service-request-intro,.service-request-form{padding:24px}.package-item{grid-template-columns:36px 1fr}.package-upload{grid-column:2}.package-score{display:none}.portal-footer{flex-direction:column;gap:8px}.package-admin-row{grid-template-columns:1fr}.package-type-grid{grid-template-columns:1fr}}

/* Admin command dashboard */
.admin-hero{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;padding:6px 0 28px}.admin-kicker{font-size:10px;line-height:1.4;font-weight:760;letter-spacing:.14em;text-transform:uppercase;color:var(--gold)}.admin-hero h1{font-family:Georgia,"Times New Roman",serif;font-size:34px;font-weight:500;letter-spacing:-.025em;margin:6px 0 4px}.admin-hero p{margin:0;color:var(--muted);font-size:14px}.admin-hero-actions{display:flex;gap:9px}.admin-command-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:18px}.admin-command-card{position:relative;display:flex;flex-direction:column;min-height:146px;padding:18px;background:#fff;border:1px solid var(--line);border-radius:14px;color:var(--ink);box-shadow:var(--shadow);overflow:hidden}.admin-command-card:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:#dce4eb}.admin-command-card.attention:before{background:var(--red)}.admin-command-card.fresh:before{background:var(--gold)}.admin-command-card:hover{text-decoration:none;border-color:#d7c79f;box-shadow:var(--shadow-lg);transform:translateY(-1px)}.command-label{font-size:10px;font-weight:760;letter-spacing:.1em;text-transform:uppercase;color:var(--muted)}.admin-command-card strong{font:500 32px/1 Georgia,serif;color:var(--navy);margin:13px 0 4px}.admin-command-card.attention strong{color:var(--red)}.admin-command-card small{color:var(--muted)}.admin-command-card i{font-style:normal;font-size:11px;font-weight:650;color:var(--blue);margin-top:auto;padding-top:9px}.admin-attention-strip{display:flex;align-items:center;gap:12px;padding:15px 18px;margin-bottom:18px;background:#fff8f5;border:1px solid #f1d8cf;border-radius:13px}.attention-mark{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:var(--red);color:#fff;font:700 18px Georgia,serif}.admin-attention-strip>div:nth-child(2){min-width:240px}.admin-attention-strip b{font-size:12.5px}.admin-attention-strip p{margin:1px 0 0;color:var(--muted);font-size:11.5px}.admin-attention-strip>a{margin-left:auto;font-weight:660;font-size:12px}.compliance-ring{--pct:100;width:38px;height:38px;border-radius:50%;background:conic-gradient(var(--green) calc(var(--pct)*1%),#e4e7e8 0);display:grid;place-items:center;margin-left:auto}.compliance-ring:before{content:"";grid-area:1/1;width:30px;height:30px;border-radius:50%;background:#fff}.compliance-ring span{grid-area:1/1;z-index:1;font-size:8px;font-weight:750}.admin-dashboard-columns{display:grid;grid-template-columns:minmax(0,1.75fr) minmax(290px,.75fr);gap:16px;align-items:start}.admin-dashboard-main,.admin-dashboard-side{display:grid;gap:16px}.admin-panel{background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);overflow:hidden}.admin-panel-head{display:flex;align-items:flex-end;gap:12px;padding:18px 20px;border-bottom:1px solid var(--line-2)}.admin-panel-head h2{font-family:Georgia,"Times New Roman",serif;font-size:20px;font-weight:500;margin:2px 0 0}.admin-panel-head>a,.panel-count{margin-left:auto;font-size:11.5px;font-weight:650}.panel-count{background:var(--gold-soft);color:var(--gold);padding:3px 8px;border-radius:20px}.forecast-lead{display:flex;align-items:end;gap:24px;padding:24px 20px 18px;background:linear-gradient(135deg,#102b44,#183d5d);color:#fff}.forecast-lead>div:first-child span,.forecast-lead>div:first-child strong{display:block}.forecast-lead>div:first-child span{font-size:10px;text-transform:uppercase;letter-spacing:.11em;color:#aebdca}.forecast-lead>div:first-child strong{font:500 33px Georgia,serif;margin-top:3px}.forecast-windows{display:flex;gap:26px;margin-left:auto}.forecast-windows span{font-size:9px;text-transform:uppercase;letter-spacing:.09em;color:#9fb0bf}.forecast-windows b{display:block;color:#fff;font-size:15px;letter-spacing:0;margin-bottom:2px}.confidence-list{padding:16px 20px 20px;display:grid;gap:13px}.confidence-row{display:grid;grid-template-columns:130px 1fr 84px;align-items:center;gap:13px}.confidence-row>div:first-child b,.confidence-row>div:first-child small{display:block}.confidence-row>div:first-child b{font-size:12px}.confidence-row>div:first-child small{font-size:10px;color:var(--muted)}.confidence-row>strong{text-align:right;font-size:11px}.confidence-track{height:7px;border-radius:10px;background:var(--line-2);overflow:hidden}.confidence-track span{display:block;height:100%;border-radius:10px}.confidence-track .committed{background:var(--green)}.confidence-track .likely{background:var(--blue)}.confidence-track .pipeline{background:var(--gold)}.confidence-track .early{background:#98a6b4}.admin-request-list a{display:flex;align-items:center;gap:11px;padding:13px 20px;border-bottom:1px solid var(--line-2);color:var(--ink)}.admin-request-list a:last-child{border:0}.admin-request-list a:hover{background:var(--surface-2);text-decoration:none}.request-avatar{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;background:#e7edf3;color:var(--navy);font-size:10px;font-weight:750;flex:none}.request-body{flex:1;min-width:0}.request-body b,.request-body small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.request-body b{font-size:12.5px}.request-body small{font-size:10.5px;color:var(--muted)}.admin-state{font-size:9px;font-weight:720;text-transform:uppercase;letter-spacing:.06em;padding:4px 8px;background:var(--line-2);color:var(--muted);border-radius:20px}.admin-state.state-submitted{background:var(--gold-soft);color:var(--gold)}.admin-state.state-needs_documents{background:var(--warn-soft);color:var(--warn)}.admin-state.state-proposal_ready{background:var(--green-soft);color:var(--green)}.admin-request-list time{font-size:10px;color:var(--faint);width:70px;text-align:right}.row-arrow{color:var(--faint)}.pipeline-panel{padding-bottom:18px}.pipeline-flow{display:grid;grid-template-columns:repeat(5,1fr);gap:8px;padding:18px 20px 0}.pipeline-step{position:relative;padding:14px 11px;background:var(--surface-2);border:1px solid var(--line-2);border-radius:10px;color:var(--ink);min-height:105px}.pipeline-step:hover{text-decoration:none;border-color:#d8c595}.pipeline-step strong,.pipeline-step span,.pipeline-step small{display:block}.pipeline-step strong{font:500 24px Georgia,serif}.pipeline-step span{font-size:10.5px;font-weight:650;line-height:1.25;margin:5px 0}.pipeline-step small{font-size:9px;color:var(--muted)}.pipeline-step.won{background:var(--green-soft);border-color:#cce6d9}.task-panel .admin-panel-head,.package-panel .admin-panel-head{padding:17px}.dashboard-task{display:flex;gap:10px;padding:12px 17px;border-bottom:1px solid var(--line-2)}.dashboard-task:last-child{border:0}.dashboard-task form button{width:17px;height:17px;border:1.5px solid #b7c1cb;background:#fff;border-radius:50%;cursor:pointer}.dashboard-task form button:hover{border-color:var(--green);box-shadow:inset 0 0 0 4px #fff;background:var(--green)}.dashboard-task>div{min-width:0}.dashboard-task b,.dashboard-task small{display:block}.dashboard-task b{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dashboard-task small{font-size:10px;color:var(--muted);margin-top:2px}.due{color:var(--gold)}.due.late{color:var(--red);font-weight:700}.package-company-list a{display:grid;grid-template-columns:1fr 72px 32px;align-items:center;gap:8px;color:var(--ink);padding:12px 17px;border-bottom:1px solid var(--line-2)}.package-company-list a:hover{text-decoration:none;background:var(--surface-2)}.package-company-list a:last-child{border:0}.package-company-list b,.package-company-list small{display:block}.package-company-list b{font-size:11.5px}.package-company-list small{font-size:9.5px;color:var(--muted)}.package-company-list a>span{height:5px;background:var(--line-2);border-radius:10px;overflow:hidden}.package-company-list i{display:block;height:100%;background:var(--gold)}.package-company-list em{font-style:normal;font-size:9px;color:var(--muted);text-align:right}.admin-empty{display:flex;align-items:center;gap:11px;padding:25px 20px;color:var(--muted)}.admin-empty>span{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:var(--green-soft);color:var(--green)}.admin-empty b,.admin-empty small{display:block}.admin-empty b{color:var(--ink);font-size:12px}.admin-empty small{font-size:10px}.admin-empty.compact{padding:18px}.admin-quick-actions{padding:17px;background:#102b44;border-radius:14px}.admin-quick-actions .admin-kicker{color:#d4ad5a}.admin-quick-actions>div{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin-top:10px}.admin-quick-actions a{display:grid;place-items:center;gap:3px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.09);border-radius:9px;padding:10px 4px;color:#fff;font-size:10px}.admin-quick-actions a:hover{text-decoration:none;background:rgba(255,255,255,.14)}.admin-quick-actions a b{font-size:17px;font-weight:400}
@media(max-width:1180px){.admin-command-grid{grid-template-columns:repeat(2,1fr)}.admin-dashboard-columns{grid-template-columns:1fr}.pipeline-flow{grid-template-columns:repeat(4,1fr)}}
@media(max-width:700px){.admin-hero{align-items:flex-start;flex-direction:column}.admin-hero h1{font-size:29px}.admin-hero-actions{width:100%}.admin-hero-actions .btn{flex:1;justify-content:center}.admin-command-grid{grid-template-columns:1fr 1fr}.admin-command-card{min-height:132px;padding:15px}.admin-attention-strip{align-items:flex-start;flex-wrap:wrap}.admin-attention-strip>div:nth-child(2){min-width:0;flex:1}.compliance-ring{margin-left:46px}.forecast-lead{align-items:flex-start;flex-direction:column}.forecast-windows{margin:0;width:100%;justify-content:space-between}.confidence-row{grid-template-columns:90px 1fr 70px}.pipeline-flow{grid-template-columns:repeat(2,1fr)}.admin-request-list time{display:none}.admin-state{max-width:95px;text-align:center}.admin-command-card strong{font-size:27px}}

/* Company documents & photos gallery */
.doc-gallery { display: grid; grid-template-columns: repeat(auto-fill, minmax(140px, 1fr)); gap: 12px; }
.doc-photo { margin: 0; border: 1px solid var(--line); border-radius: 10px; overflow: hidden; background: var(--card); }
.doc-photo a { display: block; }
.doc-photo img { width: 100%; height: 120px; object-fit: cover; display: block; }
.doc-photo figcaption { display: flex; align-items: center; gap: 6px; padding: 6px 8px; }
.doc-photo figcaption .small { flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.pill-row { display: flex; flex-wrap: wrap; gap: 8px; }

/* ── Team messaging ──────────────────────────────────────────────────────── */
.nav-badge { margin-left: auto; background: var(--red); color: #fff; font-size: 11px; font-weight: 700;
  min-width: 18px; height: 18px; border-radius: 9px; display: inline-flex; align-items: center;
  justify-content: center; padding: 0 5px; }
.nav a { display: flex; align-items: center; }
.msg-layout { display: grid; grid-template-columns: 300px 1fr; gap: 16px; height: calc(100vh - 190px); min-height: 460px; }
.msg-list { display: flex; flex-direction: column; overflow: hidden; padding: 0; }
.msg-new { display: flex; gap: 6px; padding: 10px 14px; border-bottom: 1px solid var(--line-2); }
.msg-new select { flex: 1; }
.msg-threads { overflow-y: auto; flex: 1; }
.msg-thread { display: flex; align-items: center; gap: 10px; padding: 11px 14px; border-bottom: 1px solid var(--line);
  color: var(--ink); }
.msg-thread:hover { background: var(--line-2); text-decoration: none; }
.msg-thread.active { background: var(--gold-soft); }
.msg-thread.unread .tname { font-weight: 700; }
.msg-thread .tinfo { flex: 1; min-width: 0; }
.msg-thread .tname { font-size: 13.5px; font-weight: 600; }
.msg-thread .tlast { font-size: 12px; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.avatar.sm { width: 34px; height: 34px; font-size: 13px; flex: 0 0 34px; border-radius: 50%;
  background: var(--navy); color: #fff; display: flex; align-items: center; justify-content: center; font-weight: 700; }
.msg-pane { display: flex; flex-direction: column; overflow: hidden; padding: 0; }
.msg-scroll { flex: 1; overflow-y: auto; padding: 18px; display: flex; flex-direction: column; gap: 8px; background: var(--bg); }
.bubble-row { display: flex; }
.bubble-row.me { justify-content: flex-end; }
.bubble { max-width: 68%; padding: 8px 12px; border-radius: 14px; box-shadow: var(--shadow); }
.bubble-row.them .bubble { background: var(--card); border: 1px solid var(--line); border-bottom-left-radius: 4px; }
.bubble-row.me .bubble { background: var(--navy); color: #fff; border-bottom-right-radius: 4px; }
.bubble .who { font-size: 11px; font-weight: 700; color: var(--gold); margin-bottom: 2px; }
.bubble .body { font-size: 14px; line-height: 1.4; white-space: pre-wrap; word-wrap: break-word; }
.bubble .when { font-size: 10.5px; opacity: .6; margin-top: 3px; text-align: right; }
.msg-compose { display: flex; gap: 8px; padding: 12px 14px; border-top: 1px solid var(--line-2); background: var(--card); }
.msg-compose input { flex: 1; }
@media (max-width: 760px){ .msg-layout { grid-template-columns: 1fr; height: auto; } .msg-scroll { min-height: 340px; } }

/* ── Team messaging — redesign v2 ─────────────────────────────────────────── */
.msg-newpanel { margin-bottom: 16px; }
.np-head { display: flex; align-items: baseline; gap: 10px; margin-bottom: 12px; }
.np-head .hint { color: var(--muted); font-size: 12.5px; }
.np-people { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px,1fr)); gap: 8px; margin-bottom: 12px; }
.np-person { display: flex; align-items: center; gap: 9px; padding: 7px 10px; border: 1px solid var(--line);
  border-radius: 10px; cursor: pointer; transition: border-color .12s, background .12s; }
.np-person:hover { background: var(--line-2); }
.np-person input { accent-color: var(--gold); }
.np-person input:checked ~ .np-name { font-weight: 640; }
.np-person:has(input:checked) { border-color: var(--gold); background: var(--gold-soft); }
.np-name { font-size: 13.5px; }
.np-foot { display: flex; gap: 8px; align-items: center; }
.np-foot input { flex: 1; }

.msg-list-head { display:flex; align-items:center; gap:8px; padding: 14px 16px; border-bottom: 1px solid var(--line-2);
  font-size: 13px; font-weight: 700; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); }
.msg-list-head .badge { margin-left: auto; }
.avatar.grp { border-radius: 12px; }
.msg-thread { border-bottom: 1px solid var(--line); }
.msg-thread .trow { display:flex; align-items:baseline; gap:6px; }
.msg-thread .tname { flex:1; font-size:13.5px; font-weight:600; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.msg-thread .ttime { font-size: 11px; color: var(--faint); flex:0 0 auto; }
.msg-thread.active { background: var(--gold-soft); box-shadow: inset 3px 0 0 var(--gold); }

.msg-pane-head { display:flex; align-items:center; gap:11px; padding: 13px 18px; border-bottom: 1px solid var(--line-2); background: var(--card); }
.msg-pane-head .ph-name { font-size: 15px; font-weight: 660; color: var(--ink); }
.msg-pane-head .ph-sub { font-size: 12px; color: var(--muted); }
.msg-blank { margin: auto; text-align: center; color: var(--muted); padding: 40px; }
.msg-blank .big { font-size: 54px; }
.msg-blank h3 { margin: 10px 0 4px; color: var(--ink); }

.day-sep { text-align: center; margin: 6px 0; position: relative; }
.day-sep span { background: var(--bg); color: var(--faint); font-size: 11px; font-weight: 600;
  padding: 2px 12px; border-radius: 10px; border: 1px solid var(--line); }
.bubble-row { align-items: flex-end; gap: 7px; }
.bubble-row .avatar.sm { margin-bottom: 2px; }
.bubble { transition: transform .05s; }
.msg-compose input { border-radius: 999px; padding-left: 16px; }
.msg-compose .btn { border-radius: 999px; }

/* ── Team messaging — redesign v3 (presence, grouping, depth) ─────────────── */
.pres-wrap { position: relative; }
.pres { position: absolute; bottom: -1px; right: -1px; width: 11px; height: 11px; border-radius: 50%;
  border: 2px solid var(--card); background: var(--faint); }
.msg-thread .pres { border-color: var(--card); }
.msg-thread.active .pres { border-color: var(--gold-soft); }
.pres.online { background: var(--green); }
.pres.recent { background: var(--warn); }
.pres.offline { background: var(--faint); }

/* Message grouping — consecutive same-sender messages tuck together */
.bubble-row.grouped { margin-top: 2px; }
.bubble-row.grouped .who { display: none; }
.avatar.sm.ghost { background: transparent !important; }
.bubble-row.grouped.them .bubble { border-top-left-radius: 6px; }
.bubble-row.grouped.me .bubble { border-top-right-radius: 6px; }
.bubble .when { opacity: 0; transition: opacity .12s; }
.bubble-row:hover .bubble .when { opacity: .6; }

/* Depth: subtle dot-grid canvas so bubbles float on something */
.msg-scroll { position: relative;
  background-color: var(--bg);
  background-image: radial-gradient(rgba(15,39,64,.045) 1px, transparent 1px);
  background-size: 18px 18px; }

/* Optimistic send + failed states */
.bubble-row.pending .bubble { opacity: .55; }
.bubble-row.failed .bubble { border: 1px solid var(--red); opacity: 1; }

/* "New messages" pill */
.newpill { position: absolute; left: 50%; transform: translateX(-50%); bottom: 74px;
  background: var(--navy); color: #fff; border: none; border-radius: 999px; padding: 7px 16px;
  font-size: 12.5px; font-weight: 600; box-shadow: var(--shadow-lg); cursor: pointer; z-index: 3; }
.msg-pane { position: relative; }

/* Auto-grow textarea composer */
.msg-compose { align-items: flex-end; }
.msg-compose textarea { flex: 1; resize: none; border-radius: 20px; padding: 9px 16px; line-height: 1.4;
  font: inherit; font-size: 14px; max-height: 140px; overflow-y: auto; }
.msg-compose .btn { border-radius: 999px; }

/* Empty-state quick-start chips */
.quickstart { display: flex; gap: 8px; flex-wrap: wrap; justify-content: center; margin-top: 16px; }

/* New-conversation picker presence dot sizing */
.np-person .avatar.sm { position: relative; }